North Haven Contracting LLC Terms of Service

Effective Date: January 1, 2026

These Terms of Service (“Terms”) govern all services provided by North Haven Contracting LLC (“Company,” “we,” “us,” or “our”) to any client, customer, or property owner (“Client,” “you,” or “your”). By accepting an estimate, signing a proposal, or engaging our services, you agree to be legally bound by these Terms.

Estimates and Proposals

All estimates and proposals issued by the Company:

Are valid for thirty (30) days from the date of issuance.
Are subject to change if material costs, labor availability, or project scope changes.
Do not constitute a binding agreement until accepted in writing and accompanied by any required deposit.

The final contract amount may vary based on approved change orders or unforeseen site conditions.

Payment Terms

Payment terms may include:

An initial deposit prior to commencement of work
Progress payments at defined project milestones
Final payment upon substantial completion of work

Specific payment schedules will be outlined in the signed contract or proposal.

Failure to make timely payments may result in:

Suspension of work,
Additional late fees where permitted by law,
Filing of a mechanic’s lien,
Legal action to recover unpaid balances,
Recovery of attorney’s fees and collection costs to the extent permitted under Nebraska law.

Scheduling and Delays

Project scheduling is subject to:

Weather conditions
Labor availability
Material supply chain conditions
Site access
Permitting and inspection timelines

The Company shall not be held liable for delays caused by circumstances beyond its reasonable control.

SMS/Text Messaging Terms

SMS/Text Messaging Program

By providing your mobile phone number and opting in to receive text messages, you agree that North Haven Contracting LLC may send you SMS/text messages related to:

Requests for estimates and consultations
Appointment confirmations and reminders
Project and service updates
Follow‑up communications about completed work
Occasional promotional messages or special offers related to our services

Message frequency will vary based on your interactions and active projects with us.

Opt‑Out Instructions

You can opt out of receiving SMS/text messages from us at any time by replying STOP to any message we send. After you text STOP, we may send a confirmation message to let you know you have been unsubscribed and will no longer receive SMS/text messages from us. You may also request to be removed from our texting list by contacting us at [email protected].

Message and Data Rates

Message and data rates may apply for any SMS/text messages sent to you from us and to us from you. If you have questions about your text or data plan, please contact your mobile service provider.

Carrier Liability

Wireless carriers are not liable for delayed or undelivered messages. Delivery of SMS/text messages is subject to effective transmission from your wireless service provider and is outside of our control.

Eligibility and Age Restrictions

Our SMS/text messaging program is intended for individuals who are 18 years of age or older. By opting in to receive SMS/text messages from us, you represent that you are at least 18 years old and are the owner of, or have permission to use, the mobile phone number you provide.

Customer Responsibilities

The Client agrees to:

Provide safe and reasonable access to the project site
Disclose known hazards, structural issues, or concealed conditions
Ensure utilities are available where required
Secure pets and remove personal property from work areas
Obtain HOA approvals where applicable

Failure to meet these responsibilities may result in delays or additional charges.

Change Orders

Any modification to the scope of work must be documented in writing and signed by both parties. Verbal modifications are not binding.
Additional work requested after the contract is executed will be billed separately and may impact project timelines.

Warranties and Exclusions

The Company provides workmanship warranties as outlined in the signed contract.

Warranty exclusions include, but are not limited to:

Damage caused by severe weather or acts of God
Structural movement
Pre-existing conditions
Alterations or repairs performed by others
Normal wear and tear

Material warranties, if applicable, are provided by the manufacturer and subject to manufacturer terms.

Limitation of Liability

To the fullest extent permitted by law:

The Company’s total liability shall not exceed the total contract amount paid by the Client.
The Company shall not be liable for indirect, incidental, consequential, or punitive damages.
The Company is not responsible for damages resulting from concealed conditions not reasonably discoverable during inspection.