North Haven Contracting LLC Privacy Policy

Effective Date: January 1, 2026

North Haven Contracting LLC ("Company," "we," "our," or "us") respects your privacy and is committed to protecting it through this Privacy Policy. This policy describes the types of information we may collect from you or that you may provide when you visit our website or use our services, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

Information We Collect

Personal Information

We may collect the following personal information:

Name
Address
Email address
Phone number
Project details
Payment information

Technical Information

We may automatically collect certain technical information, including:

IP address
Browser type
Pages visited
Device information

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies (such as pixels and tags) to analyze site traffic, remember your preferences, and measure the performance of our advertising. These technologies may collect information such as your IP address, browser type, pages visited, and actions taken on the site. You can control or disable cookies through your browser settings, but some features of the site may not function properly if you do so.

How We Use Your Information

We may use the information we collect to:

Provide estimates and perform contracted services
Communicate with you regarding your project
Process payments
Improve our services and customer experience
Send important service updates
Comply with legal obligations

Sharing of Information

We may share your information with:

Employees
Subcontractors
Payment processors
Service providers
Government authorities or others when required by law
We do not sell your personal information.

Sharing of Phone Numbers and SMS Data

We do not sell or rent your mobile phone number or SMS consent information to third parties for their own marketing purposes. We may share your phone number with trusted service providers (such as our SMS platform or scheduling software) solely to deliver text messages and manage our communications with you. These providers are not permitted to use your information for any other purpose.

Data Protection

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure.

SMS/Text Message Consent

When you provide your mobile phone number on our website or in person and check the box agreeing to receive text messages, you authorize North Haven Contracting LLC (“North Haven,” “we,” “us”) to send you SMS/text messages at the number you provided. These messages may include estimates, appointment reminders, project updates, service notifications, and promotional offers related to our roofing and home improvement services. Message frequency will vary based on your interaction with us (for example, during the estimate and project stages you may receive more frequent updates).

Access, Update, or Delete Your Information

You may request access to the personal information we hold about you, ask that we correct inaccurate information, or request that we delete your personal information, subject to certain legal exceptions. To exercise these rights, contact us at [email protected]. We will respond to your request within a reasonable period of time and in accordance with applicable law.